Funds are available to help with utility bills.
MAYS LANDING — Atlantic City Electric is reminding customers that it has millions of dollars available to assist those who may be challenged with paying their energy bills.
Atlantic City Electric works hard to keep every customer connected by offering payment arrangements and helping customers secure grants and other support from many available energy assistance programs. In 2021 alone, Atlantic City Electric helped 41,578 customers secure $33.1 million in energy assistance, funding that helps pay customer energy bills and money that customers do not need to pay back.
“Our customers need to know that we are here to help them through difficult times,” said Morlon Bell-Izzard, senior vice president and chief customer officer for Pepco Holdings, which includes Atlantic City Electric. “We will help every customer understand their energy usage and their bill, and we will connect them with the support they may need to help make ends meet.”
Atlantic City Electric Customer Care will work with customers having difficulty paying their energy bill by helping enroll customers into available payment options, including:
- Flexible payment arrangements that offer tailored payment plans
- Extending payment periods for balances
- Connecting customers with energy assistance funds
Millions of dollars in energy assistance remains available for customers.
Atlantic City Electric works closely with its community partners to connect customers with grants and programs like LIHEAP, the Low-Income Home Energy Assistance Program. LIHEAP provides grants in varying amounts based on a household’s income size, type of fuel, and type of dwelling, with no pay back required. South Jersey customers can apply for LIHEAP energy assistance through the Department of Community Affairs website, by contacting their local LIHEAP Agency, or by calling 800-510-3102. Residents also can access the Department of Community Affairs self-screening tool to help determine what energy assistance benefits they may qualify for.
Customers can contact Atlantic City Electric at 800-642-3780 to discuss payment arrangements or visit atlanticcityelectric.com/EnergyAssistance to learn more about other energy assistance options.
