MAYS LANDING — Atlantic Cape Community College officially opened its new One-Stop Welcome Center in the J-Building lobby on Sept. 12. It will serve as an inviting, modern and attractive student-friendly venue that will streamline the enrollment process and support our students as they pursue their academic and career goals.
The $1.5 million, 7,270-square-foot project was paid for through the State of New Jersey’s Chapter 12 funds.
When the One-Stop idea was first discussed six years ago, staff members acknowledged shortcomings in the former enrollment process. Atlantic Cape’s goals for the new center were to offer a student-centered enrollment experience designed to eliminate barriers and improve efficiency and effectiveness resulting in increased student retention and completion rates, positively impacting the overall satisfaction of all stakeholders.
“When students were able to visit any department they wanted, we found that they were missing steps in the process, thus delaying their registration process,” Director of One-Stop Enrollment and Recruitment Tasha Rivera said. “Now, after we greet them and have them sign in, we can look up to see where they are in the registration process and personally make sure that they get to the appropriate departments that they need to meet in as few steps as possible.”
When students enter the J Building lobby they will walk through the sliding glass doors into the One-Stop Welcome Center where they will be personally greeted and asked to sign-in at one of the many tablets available. They will then be entered into a queuing system and notified via text message that a member of the One-Stop team is ready to help them.
The student will then proceed into the admissions area, which features a new reception counter, 11 newly-constructed offices, copy room, work area, staff luncheonette, additional storage space, exterior door and modified exit to allow for a uniform flow of foot traffic in and out of the One-Stop center.
Staff members will be able to assist students, both new and returning, with class registration, advising, counseling, testing, financial aid and paying for classes in the bursar’s office. To be able to help a student during each step of the process, One-Stop’s staff members had to go through rigorous training over the summer months.
Visit atlanticcape.edu/onestop for more information.